About Email and Calendar

About Email and Calendar

Why I started Email and Calendar

It was 2018, and I’d just spent two hours trying to recover a corrupted Outlook calendar file.

Every online guide I found either assumed I knew terminal commands or led me in circles with vague advice like *‘try restoring from a backup.’* There was no single place that said, *‘First, open PowerShell as admin. Then type `Get-MailboxFolderStatistics` and look for the corrupted folder name.

Next, run `New-MailboxRepairRequest` with the exact syntax—no, not the one that’s missing a hyphen.’* I wanted that kind of precision, step by step, for the little fixes that never get documented.

This site exists for the people who Google *‘how to fix a frozen Windows update’* at 2 AM, or *‘why my Linux terminal keeps saying “command not found”’* after one too many updates.

No fluff, no ads—just the commands that work, the silent fixes that keep your system running, and the shortcuts that save you hours. If you’ve ever stared at a blinking cursor wondering *‘what now?’*, this is for you.

Meet the founder

Jamal Hollis

My first computer was a hand-me-down Pentium II with a 14-inch CRT monitor that flickered like a dying TV. My dad brought it home from work in the late ’90s, and I spent weekends typing stories in Notepad, only to lose them when the power cut.

That moment—watching something you’d worked on vanish—taught me two things: back up your files, *and* the terminal isn’t as scary as it looks. When I finally figured out how to use `cp` to save my work to a floppy disk, I realized most people never get that far.

Years later, I was helping a friend reset her Windows password after she’d forgotten it. She’d tried three different guides, each with conflicting steps, and ended up locking herself out completely.

That’s when I decided to write the kind of tech help I wished I’d had back then—clear, tested, and without the jargon. If I can turn a frozen system into a working one with a few commands, someone else should be able to too.

I still have that Pentium II in a closet, though the monitor’s long since died. The case is held together with duct tape, and the CD-ROM drive jams if you’re not careful. It’s a relic, but it’s why I know how to diagnose a failing hard drive before it crashes.

That machine taught me that technology isn’t magic—it’s just a series of steps, and most of them are documented somewhere, if you know where to look.

I run this site because I hate seeing people stuck on problems that have simple fixes.

Whether it’s recovering a deleted file, speeding up a sluggish PC, or finally understanding why your keyboard shortcuts keep changing, I want to make tech feel less like a black box and more like a tool you can actually use.

If I can save you an hour of frustration, I’ve done my job.

Meet the mascot

The site mascot

The mascot started as a quick sketch on a napkin during a late-night troubleshooting session. I was trying to remember the exact syntax for restoring a corrupted registry in Windows, and I doodled a glitchy terminal cursor—a blocky, flickering underscore—next to the notes.

The first version had too many lines, and the cursor looked more like a question mark than a caret. But the idea stuck: something simple, something that felt like the terminal itself, with its own quirks.

The next version was drawn on paper with a ballpoint pen, sitting in my apartment’s only chair with a half-empty coffee cup beside it.

I simplified the cursor to a single underscore, added a faint grid background to nod to old CRT monitors, and gave it a slightly wonky alignment—because no terminal is perfectly straight. The colors were limited to black, white, and one pop of red (for errors, of course).

By the time it became the site’s face, it had to fit in a browser tab’s favicon size without losing its character. The grid lines became subtler, the cursor’s flicker was implied rather than drawn, and the red error dot turned into a single pixel.

I named it *‘Glitch’*—not because it’s perfect, but because it’s the kind of thing that’s always *almost* right, just like the commands we write about.

What I promise you

Every command, fix, or tutorial here is something I’ve used myself—or tested on a real machine—to solve an actual problem. No hypotheticals, no ‘it might work if you’re lucky.’ If it’s on this site, it’s been tried, and it works.

What you can hold me to

  • Every terminal command includes the exact syntax, including flags and hyphens—no missing characters or typos.
  • Troubleshooting guides list *all* possible fixes in order, starting with the simplest and moving to advanced solutions.
  • Office and productivity tips are tested in the latest versions of Outlook, PowerPoint, and the Office Suite—no outdated advice.
  • If a step says *‘wait,’* it’s because timing matters, and I’ve included the real-world seconds or minutes it takes.

How I create a tutorial

A tutorial starts with a problem—something that’s broken, something that’s slow, or something that just doesn’t make sense. It could be a corrupted file, a misbehaving keyboard shortcut, or a system update that went wrong.

I don’t start with a blank page; I start with the error message, the frozen screen, or the blank cursor staring back at me. That’s the raw material.

The first step: diagnosing the issue

First, I reproduce the problem exactly as it happened. If it’s a frozen system, I don’t just guess—I check the Event Viewer logs in Windows or `dmesg` in Linux to see what triggered the crash. If it’s a missing file, I use `locate` or `find` to search for remnants.

This step is about listening to the system, not assuming. A blue screen with *‘IRQL_NOT_LESS_OR_EQUAL’* means one thing; a terminal saying *‘command not found’* means something else entirely.

I watch for three things: error codes, system behavior (like a fan spinning up or a screen flickering), and what happens when I try to bypass the issue. If a keyboard shortcut isn’t working, I test it in different apps to see if it’s global or app-specific.

If a command fails, I check the manual page (`man`) for clues. This stage can take anywhere from five minutes to a full afternoon—depending on how deep the rabbit hole goes.

The second step: the fix

Once I know what’s wrong, the fix has to be precise. If it’s a registry issue, I don’t just say *‘edit the registry’*—I include the exact path, the key to modify, and the backup command to run first.

If it’s a corrupted Outlook file, I list the PowerShell cmdlets in the right order, with the exact parameters. I test each step on a clean system to make sure it doesn’t break anything else. No guesswork.

If a step says *‘run this,’* it’s because I’ve run it myself, and it worked.

The final check is always the same: Can a beginner follow this without getting stuck? If I can’t walk through the steps aloud without hesitation, I rewrite it. A good fix isn’t just a solution—it’s a path someone else can follow, even if they’re not an expert.

How a page gets onto this site

A tutorial isn’t done until it’s been tested twice: once on my machine, and once on a fresh install of the OS or app. I take notes in a text file as I go—what worked, what didn’t, and where people might trip up.

Then I rewrite it from scratch, cutting anything that’s unclear or unnecessary. If a step feels too vague (*‘wait until it’s done’*), I replace it with a real time or a visual cue (*‘wait until the progress bar reaches 95%’*).

Some pages get rewritten months later because a new OS update changes how something works. If a command that used to work now fails, I update it immediately. The goal isn’t to publish once and forget—it’s to keep the information accurate, even as technology moves forward.

Write to me

I love hearing about the fixes that saved your day—or the problems you’re still stuck on. Did a tutorial here work for you? Did you find a better way to solve something? Or is there a tech issue you’ve been Googling for hours with no luck?

The contact page is the best place to share your story, your success, or your frustration. And if you’ve got a command or trick that should be here but isn’t, tell me about it.

This site is for the people who want tech to work *for* them, not against them. If you’re one of them, you’re already part of the reason it exists.

The guides are grouped by category: App, Coding, Hardware, Operating System, Outlook and PowerPoint.

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